This is a one-time charge that will appear on your statement as Nexvara Designs.

At Nexvara Designs, we aim to provide high-quality logo design and branding services. Due to the creative and customized nature of our services, our refund policy follows specific guidelines.

1. Refund Eligibility

Refund requests may be considered under the following situations:

• The project has not started yet
• No design work has been delivered
• A technical issue prevents us from providing the agreed service

Refund requests must be submitted before the design process begins.

2. Non-Refundable Situations

Refunds are not available in the following cases:

• After initial design concepts have been delivered
• After revisions have started
• If the client changes their mind
• If the client does not like personal design preferences after approval stages
• For completed projects
• For delays caused by missing client information or feedback

3. Project Cancellation

If a client wants to cancel a project after work has started, the payment may not be refundable because resources, creative time, and design efforts have already been invested.

4. Revision Requests

Before requesting a refund, clients should use the included revision process to communicate changes and improvements. Our team will work to achieve a satisfactory final result.

5. Payment Disputes

Clients are encouraged to contact Nexvara Designs directly before opening payment disputes. We will review the situation and attempt to provide a fair resolution.

6. Contact For Refund Requests

For refund-related questions, please contact our support team:

Email: [email protected]